Terms & Conditions
Man Hong Building Materials Limited
General Terms
Welcome to Man Hong Building Materials Limited's website and services. By using this website, you agree to comply with the following terms and conditions. Please read the following carefully.
Acceptance of Terms
By using this website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use this website or purchase our products.
Amendment of Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Revised terms will take effect immediately upon posting on the website. Your continued use of the website constitutes acceptance of the revised terms.
Products & Services
Product Information
- We strive to ensure product information on the website is accurate, but we do not guarantee that all information is completely accurate, complete, or up-to-date
- Product images are for reference only; actual products may differ slightly from images due to photography, screen display, and other factors
- Product specifications, colors, and designs are subject to change without notice
- If you have any questions about products, please contact our customer service team before purchasing
Product Availability
- All product availability is subject to actual stock levels
- We reserve the right to refuse or cancel any order, including but not limited to situations of out-of-stock products, pricing errors, fraudulent orders, etc.
- If an order is cancelled, we will provide a full refund
Orders & Payment
Order Confirmation
- After receiving your order, we will send an order confirmation email
- Order confirmation does not constitute acceptance of the order; we reserve the right to accept or refuse orders
- An order is only completed after we confirm payment and send a shipping notification
Pricing & Payment
- All prices are listed in Hong Kong Dollars (HKD) and include applicable taxes (if applicable)
- Shipping fees are calculated separately and will be displayed at checkout
- We reserve the right to change prices, but confirmed order prices will not be affected
- Payment methods include credit card, bank transfer, etc. Please refer to the payment page for details
- All payments must be completed at the time of order placement
Order Cancellation
- Once an order is confirmed, customers cannot cancel or modify it
- If you need to cancel an order, please contact our customer service team immediately
- Orders that have been shipped cannot be cancelled; please refer to our Return & Exchange Policy
Shipping & Delivery
Shipping Arrangements
- For shipping policy details, please refer to our Shipping Policy page
- Shipping times are estimates; actual delivery times may be delayed due to uncontrollable factors such as weather and traffic
- We are not responsible for shipping delays
Receipt Responsibility
- Please ensure the delivery address is correct and someone is available to receive the goods
- Additional costs resulting from incorrect addresses or no one available to receive goods will be borne by the customer
- Please inspect products immediately upon receipt; if there are any issues, notify delivery personnel immediately
Return & Exchange Policy
For detailed return and exchange policy, please refer to our Return & Exchange Policy page.
Important Notice
- Once building materials are installed, returns or exchanges will not be accepted unless there is a quality issue
- Return and exchange requests must be submitted within 7 days of receipt
- Returned or exchanged products must maintain original packaging and be unused or uninstalled
Intellectual Property
Copyright
- All content on this website, including but not limited to text, images, logos, designs, and layouts, is protected by copyright law
- Without our written consent, you may not copy, modify, distribute, or use the website content in any way
Trademarks
- All trademarks, logos, and brand names displayed on this website are the property of their respective owners
- Unauthorized use of these trademarks may violate trademark law, copyright law, or other laws
Privacy Protection
We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
Disclaimer
Website Use
- This website is provided "as is"; we make no express or implied warranties regarding the accuracy, reliability, or suitability of the website
- We do not guarantee the website will be uninterrupted, error-free, or free from viruses or other harmful components
Limitation of Liability
- To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use this website or products
- Our total liability shall not exceed the amount you paid for the relevant products
Third-Party Links
- This website may contain links to third-party websites
- We are not responsible for the content or practices of third-party websites
- You access third-party websites at your own risk
Governing Law
These Terms & Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Hong Kong courts.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email sales@manhong.com.hk
Phone (+852) 2523 3267
Address 7E, The Globe, 79 Wing Hong Street, Lai Chi Kok, Kowloon
Office Hours Monday to Friday, 09:00-18:00 (excluding public holidays)
Last Updated: February 2026
