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Privacy Policy

1. Introduction

Man Hong Building Materials Limited ("the Company", "we", "us") respects and is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

By using the Company's website or services, you agree to the terms set out in this Privacy Policy.

2. Data Collection

We may collect the following types of personal data:

2.1 Personal Identification Data

Name
Contact telephone number
Email address
Company name and position
Delivery and billing addresses

2.2 Transaction Data

Order details
Payment information
Purchase history

2.3 Technical Data

IP address
Browser type and version
Device information
Data collected through cookies and other tracking technologies

3. Purpose of Data Use

We collect and use your personal data for the following purposes:

Processing and fulfilling your orders
Providing customer service and technical support
Responding to enquiries and requests
Sending product information, promotional offers, and marketing information (if you have consented to receive them)
Improving our products and services
Conducting market research and analysis
Complying with legal and regulatory requirements
Preventing fraud and ensuring website security

4. Data Disclosure

We will not sell, trade, or transfer your personal data to third parties, except:

With your explicit consent
To our service providers (such as logistics companies, payment processors) to assist us in providing services
To comply with legal requirements, court orders, or government agency requests
To protect the rights, property, or safety of the Company, customers, or the public

All third-party service providers are required to comply with confidentiality obligations and may only use your personal data in accordance with our instructions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Using encryption technology to protect sensitive data transmission
Restricting access to personal data to authorized personnel only
Regularly reviewing and updating security measures
Providing data protection training to employees

However, please note that internet transmission cannot guarantee absolute security.

6. Data Retention

We will only retain your personal data for the period necessary to fulfill the collection purposes or as required by law.

When personal data is no longer needed, we will securely destroy or anonymize it.

7. Cookies Policy

Our website uses cookies to improve user experience. Cookies are small text files stored on your device, used for:

Remembering your preferences
Analyzing website traffic and usage patterns
Providing personalized content

You can manage or delete cookies through your browser settings, but this may affect certain features of the website.

8. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the following rights:

Right to Access: Request access to your personal data held by us
Right to Correction: Request correction of inaccurate or incomplete personal data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restriction: Request restriction of processing your personal data
Right to Object: Object to our processing of your personal data for direct marketing purposes

To exercise the above rights, please contact us through the following methods.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy policies or content of these external websites. We recommend reviewing the privacy policies of those websites.

10. Children's Privacy

Our services are not directed at persons under 18 years of age. We do not knowingly collect personal data from children. If you believe we may hold data about a child, please contact us for deletion.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you in a more prominent manner.

Please review this policy regularly to stay informed of the latest information.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us through the following methods:

Man Hong Building Materials Limited | 萬康建材有限公司

Enquiry Email sales@manhong.com.hk

Enquiry Hotline (+852) 2523 3267

Address 7E, The Globe, 79 Wing Hong Street, Lai Chi Kok, Kowloon

九龍荔枝角永康街79號創匯國際中心7樓E室

This Privacy Policy is provided in both Chinese and English versions. In case of any discrepancy, the Chinese version shall prevail.